Refund and Returns Policy

On receipt of your purchase, it is essential that the items are thoroughly checked. Any breakages or missing items must be reported in writing and emailed to info@periodfeatures.co.uk within 2 working days.

We want you to be happy with your purchases. If you are not satisfied for any reason, simply contact us by email info@periodfeatures.co.uk within 14 days of receipt of your order and we will reply with a return address. Please return the products within 14 days of notifying us for a full refund.

The products must be in their original condition and packaging. 

We regret that postage can only be refunded if the item is faulty or damaged. Returned items outside the 14 days’ notice period will be at our discretion.

Reaching us

If you need to reach us please email info@periodfeatures.co.uk and we will respond within 24 hours.