We want you to be completely happy with your purchase.
- Check on arrival: Please inspect your items as soon as they arrive. Any breakages or missing parts must be reported by email info@periodfeatures.co.uk within 2 working days.
- Change of mind or not satisfied? Contact us within 14 days of receiving your order. We’ll provide you with a return address. Items must then be returned within 14 days of notifying us to qualify for a full refund.
- Condition of goods: All returned products must be in their original condition and packaging.
- Postage costs: Return postage is the customer’s responsibility unless the item is faulty or damaged. We can only refund postage costs on faulty or damaged goods.
- Late returns: Items returned outside the 14-day period will be accepted at our discretion.
Contact Us
If you need assistance with your order, please email us at info@periodfeatures.co.uk
We aim to respond within 24 hours.